Reviews
Excellent doctor who listens carefully to her patients' needs and who has been very good with regular appointments to ensure best level of care and continuity
Never felt like my opinion was considered. Very abrupt and patronising.
Thank you for your feedback. I am very sorry that your experience of contact with me was so negative. I apologize for any distress caused by this. If you wish to discuss it in more detail, please, contact our service and ask to speak to Service Manager. I wish you all the best in your recovery.
Dr ZB is always calm, caring and patient but firm; offering a positive and constructive interpretation of the current situation. As a parent of a child who has been acutely unwell and is making a slow but steady recovery I often arrive for monthly review with Dr ZB feeling disheartened but tend to leave feeling more confident and positive about progress made by my child. A strength of Dr ZB is her ability to instil confidence in the parent and to emphasise this confidence to the young person too. It really helps.
Communication: update/summary of progress by written report could improve service.
We receive fantastic care for our daughter nothing is ever to much trouble and everyone is very supportive.
Keep the patients wishes in mind.
Profile
I have over 25 years of experience working with children and adolescents with mental health issues. Throughout my career I have been working in inpatient and outpatient services in the NHS and in private sector. Since November 2016 I have been working with children and young people with eating disorders. I am passionate about working with my colleagues from multidisciplinary team so together we can help young people and their families to overcome crisis and develop their strengths and resilience.